Student Accounts Specialist
Fremont, OH
Full Time
Experienced
Position Overview:
We are seeking a detail-oriented and customer-focused Student Account Specialist to join our Student Accounts team. This role is responsible for processing student payments, managing third-party billing, reconciling accounts, and supporting financial aid disbursements. The ideal candidate will bring strong accounting knowledge, excellent communication skills, and a commitment to delivering outstanding service to our diverse student population.
Key Responsibilities:
· Collaborate with Financial Aid, Records, and Student Affairs to coordinate key processes
We are seeking a detail-oriented and customer-focused Student Account Specialist to join our Student Accounts team. This role is responsible for processing student payments, managing third-party billing, reconciling accounts, and supporting financial aid disbursements. The ideal candidate will bring strong accounting knowledge, excellent communication skills, and a commitment to delivering outstanding service to our diverse student population.
Key Responsibilities:
- Process student payments via in-person, online, and credit card transactions
- Manage third-party billing accounts, including invoicing, credit application, and correspondence
- Reconcile daily cashier sessions and student accounts receivable with the general ledger
- Disburse financial aid, scholarships, and loan refunds; calculate and process adjustments
- Assist students with deferred payment plans and apply late fees as necessary
· Collaborate with Financial Aid, Records, and Student Affairs to coordinate key processes
- Support year-end audit preparation
- Respond to student inquiries regarding account balances and payment options
- Bachelor’s degree in Accounting or related field required
- 1–2 years of accounting or cashiering experience preferred
- Proficiency in Microsoft Office and Outlook
- Experience with financial systems (e.g., Banner) strongly preferred
- Strong communication, problem-solving, and customer service skills
- Ability to manage multiple tasks in a fast-paced environment
- Basic knowledge of financial aid processes is a plus
- Collaborative and student-centered work environment
- Opportunities for professional development
- Competitive benefits package.
Statement of Commitment:
As part of Terra State Community College’s ongoing commitment in providing the highest quality education and training to our students, faculty, staff and community, the College will:
As part of Terra State Community College’s ongoing commitment in providing the highest quality education and training to our students, faculty, staff and community, the College will:
- Educate students by means of free, open, and rigorous intellectual inquiry to seek the truth.
- Equip students with an opportunity to develop the intellectual skills they need to reach their own, informed conclusions.
- Not require, favor, disfavor, or prohibit speech or lawful assembly.
- Create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth, and tolerates the differences in opinion that naturally occur in a public higher education community.
- Treat all faculty, staff, and students as individuals, will hold them to equal standards, and provide them equality of opportunity, with regard to those individuals’ race, ethnicity, religion, sex, sexual orientation, gender identity, or gender expression.
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